u003ch1 style=u0022text-align: center;u0022u003eAl-Ayn Social Care FoundationInternationalu003c/h1u003ernu003ch5 style=u0022text-align: center;u0022u003ePrivacy Notice – August 2022rnAt Al-Ayn Social Care Foundation International (“Al-Ayn”, “we” or “us”), we rely on the support and generosity of individuals like yourselves to enable us to serve orphaned children. That is why we want to be completely transparent about how we process your data.rnAl-Ayn is a registered charity in England and Wales (charity number 1196583). Al-Ayn International’s registered address is Al-Ayn Social Care Foundation, Unit 5 Watling Gate, 297-303 Edgware Road, Colindale, NW9 6NB.u003c/h5u003ernOur main website is u003cuu003ewww.alayninternational.orgu003c/uu003e. This Privacy Notice applies to our activities on all the above (together, our “u003cstrongu003eServicesu003c/strongu003e”), and gives you detailed information on why and when we collect your personal information, how we use it, how we keep it secure, and how you can let us know if you would like us to change how we manage it.rnrnIf you have questions regarding your personal information or its use, please contact us using the details set out in section 11 below.rnrnu003cstrongu003eSectionsu003c/strongu003ernu003ca href=u0022https://www.alayninternational.org/privacy/#1.-What-data-we-hold-about-youu0022u003e1. What data we hold about youu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#2.-Why-we-hold-and-process-your-personal-informationu0022u003e2. Why we hold and process your personal information?u003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#3.-How-we-collect-your-personal-informationu0022u003e3. How we collect your personal informationu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#4.-When-we-will-get-in-touch-with-youu0022u003e4. When we will get in touch with youu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#5.-Our-lawful-basesu0022u003e5. Our lawful basesu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#6.-How-long-we-will-keep-your-personal-informationu0022u003e6. How long we will keep your personal informationu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#7.-When-we-share-your-datau0022u003e7. When we share your datau003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#8.-International-Data-Transfersu0022u003e8. International Data Transfersu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#9.-Third-Party-Useu0022u003e9. Third Party Useu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#10.-Data-Securityu0022u003e10. Data Securityu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#11.-Your-Rights-u0026amp;-Communication-Choicesu0022u003e11. Your Rights u0026amp; Communication Choicesu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#12.-Changes-to-Al-Ayn-UK%E2%80%99s-Privacy-Noticeu0022u003e12. Changes to Al-Ayn International’s Privacy Noticeu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#13.-Cookiesu0022u003e13. Cookiesu003c/au003ernu003ca href=u0022https://www.alayninternational.org/privacy/#14.-Contact-Usu0022u003e14. Contact Usu003c/au003ernu003colu003ern tu003cliu003eu003cstrongu003e What data we hold about youu003c/strongu003ernPersonal information is any information that relates to an individual. It does not include information where the identity of the individual has been fully and effectively removed (anonymous data).rnIf you engage with us and become involved in our activities, we hold specific personal information about you. Below is a list of the types of data we hold:u003c/liu003ernu003c/olu003ernu003culu003ern tu003cliu003eu003cstrongu003eFull name:u003c/strongu003eWe always ask for your full name, so we know who you are and how to talk to you.u003c/liu003ern tu003cliu003eu003cstrongu003eEmail Address:u003c/strongu003eWe need to be able to contact you for administrative purposes (See section 2 for details) by sending you an email, which is why this field is mandatory on all our web forms. If we have your consent or are otherwise permitted to do so, we will also email you our e-newsletter with marketing information about our projects, fundraising activities and upcoming fundraising events.u003c/liu003ern tu003cliu003eu003cstrongu003ePhone numberu003c/strongu003e: We also request your phone number. We will only call you for administrative purposes (See section 2 for details). If we have your consent or are otherwise permitted to do so, we will contact you with occasional marketing information about our projects, fundraising activities and upcoming fundraising events by text message.u003c/liu003ern tu003cliu003eu003cstrongu003ePostal address:u003c/strongu003eWe ask for your house number and postcode so that we hold a valid postal address for you. We need this information for the following reasons: To set up standing orders and one-off card payments, to claim Gift Aid, to deliver items to you (Vouchers or a Sadaqa Box for example). If we have your consent or are otherwise permitted to do so, we will send you occasional marketing information about our projects, fundraising activities and upcoming fundraising events by post.u003c/liu003ern tu003cliu003eu003cstrongu003eTechnical information:u003c/strongu003eWhen you access our websites, we also collect information about your computer, including, where available, your IP address, operating system, and browser type. We do this for system administration purposes, including to analyse trends and gather broad demographic information for aggregate use so that we can improve the site, and deliver customized, personalized content.u003c/liu003ern tu003cliu003eOther forms of (non-sensitive) personal information we occasionally request may include additional identifiers such as Date of Birth and personal characteristics such as gender.u003c/liu003ernu003c/ulu003ernu003col start=u00222u0022u003ern tu003cliu003eu003cstrongu003e Why we hold and process your personal informationu003c/strongu003ernWe hold and process your personal information for a number of reasons:u003c/liu003ernu003c/olu003ernu003culu003ern tu003cliu003eTo process and keep a record of donations you have made and our communications with you.u003c/liu003ern tu003cliu003eTo keep a record of requests and actions taken by you.u003c/liu003ern tu003cliu003eTo claim gift aid on donations (if you have agreed to do so).u003c/liu003ern tu003cliu003eTo support our volunteers, whether during office volunteering, at stalls or when participating in fundraising events.u003c/liu003ern tu003cliu003eTo support community-based activities.u003c/liu003ern tu003cliu003eTo ensure we do not send unwanted information to supporters or members of the public who have informed us they do not wish to be contacted.u003c/liu003ern tu003cliu003eFor reasons related to administering any donations you have madeu003c/liu003ern tu003cliu003eOther administrative reasons including to confirm receipt of donations.u003c/liu003ern tu003cliu003eIf you have communicated with us whether by letter, email, text, social media, message board or any other means, to respond to your communications.u003c/liu003ern tu003cliu003eTo analyse and improve the activities and content offered by Al-Ayn.u003c/liu003ernu003c/ulu003ernWe will also process your personal information to the extent that this is required to comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).rnrnWe may also use your personal information to send emails, text messages and postal mail for direct marketing purposes if we have your consent or are otherwise permitted to do so. This allows us to send you occasional marketing information about our projects, fundraising activities and upcoming fundraising events that we believe will be of interest to you. You can update your preferences in relation to direct marketing, including how you would like us to contact you, at any time. See section 11 for details.rnu003col start=u00223u0022u003ern tu003cliu003eu003cstrongu003e How we collect your datau003c/strongu003ernAl-Ayn may collect your personal information in the following circumstances:u003c/liu003ernu003c/olu003ernu003culu003ern tu003cliu003eYou may give us your personal information directly when you make a donation, sign up for one of our events or when you communicate with us. This could be collected electronically, via our websites, in writing, or orally.u003c/liu003ern tu003cliu003eAlternatively, you may give us your information indirectly when you contribute to Al-Ayn via fundraising sites like JustGiving or Virgin Money Giving. These independent third parties will pass your data to Al-Ayn where you have indicated that you wish to support us and have given your consent, or it is a necessary part of completing a contract with you.u003c/liu003ern tu003cliu003eWhen we rely on consent to contact you, we will ensure the consent is given in an unambiguous manner and that the statement or affirmative action is recorded every time as proof of consent.u003c/liu003ernu003c/ulu003ernu003col start=u00224u0022u003ern tu003cliu003eu003cstrongu003e When we will get in touch with youu003c/strongu003ernThe orphaned children that we support are at the centre of every decision we make and you, our supporters, are crucial to the advancement of our shared cause. Our aim is to communicate with you in a way that makes you want to be more and more involved as you witness the impact of your support.u003c/liu003ernu003c/olu003ernThe first time you give us personal details – for example, when you sign up to our email mailing list, support our “Sponsorship” scheme, register for an event or make a donation – you may receive follow up information from us directly relevant to this activity like an acknowledgement of receipt as well as updates on how your support is making a difference.rnrnIf you have provided us with consent to use your details for marketing purposes, then we may also contact you about our projects and fundraising activities and other ways to support us.rnrnIn order to ensure that the data we hold about you is accurate and up to date, we may occasionally get in touch to ask you to update your information.rnrnWhere you give us your consent to send marketing information, we will wherever possible let you know how long this consent will last. Unless we have grounds for believing that a longer period is reasonable and have explained this to you, we will understand your consent to last for 36 months. After this time, in order for us to continue to update you, we will need your refreshed consent. You can update or withdraw your consent at any time for individual channels of communication, or for all channels. See section 11 for details on how to do this.rnrnWe will generally treat any marketing consent you give us as lasting for 36 months, but will apply the following exceptions (we will also inform you of this at the time you give consent):rnu003culu003ern tu003cliu003eWhere you have committed to giving us a regular donation (unless you choose to withdraw your consent). We will treat consent as enduring until you cancel your donation, at which point your consent to marketing will expire 36 months after the last donation. This is to enable us to keep you up to date with the impact of your donations, and to offer alternative means of support.u003c/liu003ern tu003cliu003eWhere you have notified us that you will be leaving a legacy to Al-Ayn. This is a lifetime commitment and although we will provide you with regular opportunities to shape and control your communication from Al-Ayn we will treat your consent as ongoing.u003c/liu003ern tu003cliu003eOther circumstances in which you may receive marketing information from Al-Ayn – Soft Opt In. ‘Soft Opt In’ refers to the concept that allows us to send marketing communications by email and text message to individuals who have previously purchased similar goods and services, provided they were given the opportunity to opt out at the time of purchase. We will not rely on the “soft opt in” option if you have opted out of receiving email and/or text messages.u003c/liu003ernu003c/ulu003ernu003col start=u00225u0022u003ern tu003cliu003eu003cstrongu003e Our lawful basesu003c/strongu003ernWe will only use personal information when the law allows us to (i.e., where we have a ‘lawful basis’). Most commonly, we will use your personal information in the following circumstances:u003c/liu003ernu003c/olu003ernu003culu003ern tu003cliu003eWhere it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we have a legitimate interest in managing our relationship with you and furthering our aims of serving orphaned children and displaced families.u003c/liu003ern tu003cliu003eWhere it is necessary for the performance of a contract with you.u003c/liu003ern tu003cliu003eWhere it is necessary to comply with a legal obligation on us (for example, reporting to HM Revenue and Customs, Companies House or the Charity Commission).u003c/liu003ernu003c/ulu003ernIn some circumstances, we may ask for your consent to use your personal information for a specific purpose. In particular, and as noted above, we may obtain your consent before we send you any email marketing or other communications about topics and events which we think might interest you.rnYou may unsubscribe from our email communications by following the instructions in any email that we send you, or you can withdraw your consent and request us to remove your personal information at any time by contacting us using the details in section 11 below.rnWe do not carry out any automated decision-making using personal information which produces legal effects or otherwise significantly affects individuals.rnrnu0026nbsp;rnu003col start=u00226u0022u003ern tu003cliu003eu003cstrongu003e How long we will keep your personal informationu003c/strongu003ernWe will hold your personal information on our systems for as long as is necessary for the relevant activity, and the appropriate retention period will vary according to the intended purpose for which we collected the personal information.u003c/liu003ernu003c/olu003ernThe other criteria we use to determine the retention period of personal information are: (i) the respective statutory retention period; (ii) our contractual and/or business relationships with you; (iii) (potential) disputes; and (iv) any guidelines issued by relevant regulators. After expiration of that period, the relevant information is routinely deleted, as long as it is no longer necessary for the fulfilment of a contract, the initiation of a contract or to protect or defend our position or that of a third party.rnrnFor instance, if you request that we stop sending you marketing materials, we will continue to keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.rnrnWe will also keep a record of donations subject to gift aid for at least seven years to comply with HM Revenue u0026amp; Customs rules.rnu003col start=u00227u0022u003ern tu003cliu003eu003cstrongu003e When we share your datau003c/strongu003ernPlease be assured that we will not, under any circumstances, share your data with anyone for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.u003c/liu003ernu003c/olu003ernWe do not store credit card details, nor do we share financial details with any third parties.rnrnWe may share your personal information in the following circumstances:rnu003culu003ern tu003cliu003eWe share your personal information with our affiliates so that we can effectively provide our Services to you and further our aims of helping orphaned children and displaced families.u003c/liu003ern tu003cliu003eWe share limited information with Al-Ayn offices in relation to the orphan sponsorship scheme in order for them to match each sponsor with an orphaned child.rnWe are committed to ensuring that all your data is kept secure regardless of where the data resides and to providing appropriate protection for your information where such data is transferred outside of the UK and European Economic Area.u003c/liu003ernu003c/ulu003ernu003col start=u00228u0022u003ern tu003cliu003eu003cstrongu003e International Data Transfersu003c/strongu003ernAs noted above, we may share your personal information with our affiliates, including outside of the UK in some circumstances. If we do so, we will take steps to ensure that your personal information is protected in accordance with appropriate safeguards, especially where the recipient country is not considered to be adequate under UK law. In particular, we will rely on the appropriate safeguards under data protection legislation, such as standard contractual clauses approved by the UK Government or Information Commissioner to protect your personal information.u003c/liu003ern tu003cliu003eu003cstrongu003e Third Party Useu003c/strongu003ernSome pages on the website include links to third-party payment websites. These sites are governed by their own privacy statements, and Al-Ayn is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third-party websites should review the privacy statements of these sites before providing them with personally identifiable information.u003c/liu003ern tu003cliu003eu003cstrongu003e Data Securityu003c/strongu003ernAll the data held about you is held securely. We ensure that there are appropriate technical controls in place to protect your personal details. For example, we keep strict records of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff and volunteers and can be requested at any time.u003c/liu003ern tu003cliu003eu003cstrongu003e Your Rights u0026amp; Communication Choicesu003c/strongu003ernUnder privacy laws, you have rights relating to your personal information. You have a right to the following:u003c/liu003ernu003c/olu003ernu003culu003ern tu003cliu003eto request access to the personal information we hold about you.u003c/liu003ern tu003cliu003eto request that we rectify or erase your personal information.u003c/liu003ern tu003cliu003eto request that we restrict the processing of your personal information.u003c/liu003ern tu003cliu003eto object to our processing of your personal information in certain circumstances.u003c/liu003ern tu003cliu003eunder certain circumstances, to ask us to port personal information about you that you have provided to us to you or to a third party.u003c/liu003ern tu003cliu003ewhere we previously obtained your consent, to withdraw consent to processing your personal information.u003c/liu003ernu003c/ulu003ernTo exercise these rights, please contact us using the postal address, email address or phone number set out below. Please be aware that Al-Ayn may be unable to provide these rights to you under certain circumstances, for example if we are legally prevented from doing so or can rely on exemptions.rnu003cemu003eMarketing Communicationsu003c/emu003ernWe will make it easy for you to tell us how you would like to receive marketing communications from us and to share any concerns or complaints you may have.rnrnIf at any time you wish to change how we communicate with you, update the information we hold, or raise a concern please do get in touch. There are several ways you can do this:rnu003culu003ern tu003cliu003eWrite to us: Al-Ayn Social Care Foundation International, Unit 5 Watling Gate, 297-303 Edgware Road, Colindale, NW9 6NBu003c/liu003ern tu003cliu003eEmail us: [email protected]/liu003ern tu003cliu003eCall us: 0203 034 2121u003c/liu003ern tu003cliu003eYou can choose to stop receiving text message communications at any time by texting STOP to 07922574522. (This is charged at your standard text rate)u003c/liu003ern tu003cliu003eYou can also choose to stop receiving our marketing emails by clicking on the unsubscribe link at the bottom of every email.u003c/liu003ernu003c/ulu003ernYou also have the right to make a complaint directly to the UK’s data protection authority, the Information Commissioner’s Office (ICO). The ICO can be contacted at: https://ico.org.uk/global/contact-us/.rnu003col start=u002212u0022u003ern tu003cliu003eu003cstrongu003e Changes to Al-Ayn’s Privacy Noticeu003c/strongu003ernThis Privacy Notice may be updated from time to time, so you may wish to check it each time you submit personal information to Al-Ayn International. It was last updated in August 2022.u003c/liu003ernu003c/olu003ernIf material changes are made to the Privacy Notice we will use reasonable efforts to contact you.rnu003col start=u002213u0022u003ern tu003cliu003eu003cstrongu003e Cookiesu003c/strongu003ernWhat are cookies?u003c/liu003ernu003c/olu003ernCookies are small text files stored by your browser. They help websites to remember information about their users. This information often helps the site perform useful functions such as remembering which items have been added to your shopping cart. Cookies allow websites to remember your activity so they can recognise you when you use the site again in future and respond accordingly. This will mean you have a better, more personalised experience the next time you visit.rnrnChanging cookie preferencesrnrnYou can update and change your cookie preferences at any time by clicking the link found in the corner of each page of our website. To ensure you receive the best experience from Al-Ayn and for your use of our websites in particular, we suggest you use the recommended settings.rnrnYou can also use your browser to disable cookies through your web browser preferences.rnrnu003cstrongu003eTypes of cookie we useu003c/strongu003ernu003culu003ern tu003cliu003eu003cstrongu003eNecessary cookies:u003c/strongu003eNecessary cookies enable core functionality such as page navigation and donation payments. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.u003c/liu003ern tu003cliu003eu003cstrongu003eWebsite Analytics:u003c/strongu003eAnalytical cookies help us to improve our website and user experience by collecting and reporting information on its usage. We have implemented u003ca href=u0022https://support.google.com/analytics/answer/2799357?hl=en#zippy=%2Cin-this-articleu0022u003eGoogle Analytics Demographicsu003c/au003e which uses cookies to gather website visitor data, such as age, gender, and interests. We are using this to identify the key interests and demographics of our users, in order to optimise website content and improve user experience. For more information about how Google Analytics collects and uses data when you use our website, visit u003ca href=u0022https://www.google.com/policies/privacy/partners/u0022u003ehttps://www.google.com/policies/privacy/partners/u003c/au003e. You are able to opt out of Google Analytics for Display Advertising at any time at u003ca href=u0022https://tools.google.com/dlpage/gaoptout.u0022u003ehttps://tools.google.com/dlpage/gaoptout.u003c/au003eu003c/liu003ern tu003cliu003eu003cstrongu003eMarketing:u003c/strongu003eMarketing cookies allow us to use third party services for advertising and marketing to raise further funds.u003c/liu003ern tu003cliu003eu003cstrongu003eSocial Media:u003c/strongu003eSocial media cookies allow us to integrate with social networks such as Facebook and Twitter for social sharing and advertising.rnAdvertising cookies help us to ensure the advertising you see from us is relevant to you. We use third party services to provide this advertising.u003c/liu003ernu003c/ulu003ernu003col start=u002214u0022u003ern tu003cliu003eu003cstrongu003e Contact Usu003c/strongu003ernIf you have any questions about this Privacy Notice, please get in touch using the contact details set out at section 11 above or email us at [email protected]/liu003ernu003c/olu003e